One chain
Many businesses

Your customer becomes the next supplier.
The product’s information goes with it.

Goods and product informationOrders, feedback and returns
ManufacturerAssembles the BOM
ImporterBuys, stores, resells
RetailerYour customer sells on
OwnerUses the individual unit
Shell supplierMaterial + shell BOM
Electronics supplierCircuit + component BOM
Battery supplierCells + battery BOM
Logistics providerTransport + handling
InsurerCoverage + claims
Marketplace appApproved media via API
Service providerRepair + accessories
BOMs joinOrders · observations · returns

Three supplier BOMs
One connected product

Change a component. Follow its origin, revision and customer restrictions into the assembled helmet.

Enable JavaScript to explore the product configurations.

Shell supplierProtective shell Shell BOM / revision 4
Electronics supplierControl module E2 Lead-free solder specified Electronics BOM / revision 2
Battery supplierBattery B1 Battery BOM / revision 1
Helmet manufacturerAssembled blue smart bicycle helmet

Urban X

Blue / Medium / revision 2

Shell r4Module E2Battery B1
Customer / selected destination

This configuration can be ordered

The shared component facts meet this customer’s applicable sourcing conditions.

Applicable agreement

Electronics must use lead-free solder and satisfy the agreed origin restrictions.

Explore Agreements

Variants coexist: Medium and Large. Revisions record changes over time. The selected configuration stays connected to the order.

Already manufacturedUnit HX-1042

Revision 2 / battery B1

Next productionRevision 2

Battery B1 / module E2

Changing the design never rewrites what an earlier unit was built with.

The original picture
In the next shop window

The manufacturer’s approved photograph and documents appear in the retailer’s API-connected marketplace.

Manufacturer’s approved mediaManufacturer's approved Urban X product photograph
Product photographUser manualSafety information
API

Permission
Variant
Revision

See the marketplace example
Outdoor marketplaceConnected retailer
The same approved product photograph in the connected marketplace
Smart cycling helmet

Urban X

Blue / Medium

User manualSafety information
Approved media from the manufacturer / revision 2

The original media remains connected to its source and sharing permissions.

Sold is not
The end of the story

The owner’s report and the product’s sensor readings return to its digital twin. The manufacturer learns from real use.

A helmet owner reports damage to a manufacturer, with a product sensor and reusable packaging returning through the chain
HX-1042Connected history
Products, observations and packaging have different histories

Rodex connects them while retaining the identity of each unit and reusable container.

Connect your part
Of the chain

Manufacture, trade, transport or operate a marketplace? Bring your business and your systems into the same connected flow.

Discuss your trade chain
Product supportInteractive example
Urban X / HX-1042

Report a damaged product

Blue Urban X helmet
✓
Sensor history linkedUnit HX-1042 · original configuration · service history
Example damage photo
Example attachment showing a crack beside the helmet's charging port
charging-port.jpg✓ Attached
charging-port.jpg Sample attachment supplied with this example. No file selection or upload.
Example report only. Nothing is sent.
Urban X / HX-1042

Let’s get you a replacement

Send the damaged helmet back. Once it arrives, we send your replacement free of charge.

Helmet to returnReturn your helmetEnclose the return slip
Return receivedLinked to your report
Replacement helmetReplacement sentNo charge
Download return slip

Your reusable packaging is tracked separately for inspection and reuse.

Example agreement. The sample slip is not a shipping label; the seller supplies the return address and packing instructions.